Recall on Kia Rio 2017 models
Kia Motors South Africa will conduct a voluntary safety recall of approximately 1 266 Kia Rio models (2017 model year) to inspect the operation of the rear door child locks.
Some of the Rio vehicles’s child locking function of the rear door may be inoperative due to the actuator cable length being out of specification. The affected vehicles were assembled in Korea between 10 April 2017 and 5 June 2017, of which 2 166 were shipped to South Africa.
Owners of the affected vehicles will be notified telephonically by Kia Motors South Africa’s call centre starting form today (September 4th).
The inspection is quick and simple, and should take no longer than 10 minutes to complete. Should the repair be carried out, it should take no longer than 1 hour, although customers should be aware that the time required to inspect and potentially repair is dependent on the vehicle’s position in the work queue on the day of the booking.
Kia dealers will implement this recall at no charge to the vehicle owner.
If customers are uncertain about whether their vehicle could be affected, the KIA Motors South Africa website – www.kia.co.za – also offers a convenient search function through which customers can enter their vehicle’s VIN (Vehicle Identification Number). More detailed information and a helpful FAQ are also available to customers on the website.
Alternatively, customers can contact the KIA Motors South Africa Call Centre on 010 596 2000.