Toyota’s new warranty products to enhance customers’ peace of mind
Already renowned for its aftersales service experience, Toyota South Africa Motors (TSAM) has just shifted a gear up by launching two new Genuine Warranty products to the local market. The Toyota Genuine Unlimited Warranty and Genuine Pre-Owned Warranty+ are designed to offer customers unparalleled cover at a very competitive premium.
The Toyota Genuine Unlimited Warranty is applicable to Toyota models that are still covered by the 3year/100 000km manufacturer’s warranty. This product is offered to customers whose vehicles have not skipped more than one service interval within the manufacturer’s warranty. Below are some of the benefits of this warranty:
- The policy offers the same level of cover as the manufacturer’s warranty as it is a genuine Toyota product, specifically designed to provide a seamless extension of the manufacturer’s warranty.
- No limit on mileage – the extension options are either 6 or 8 Years/Unlimited Mileage on all petrol and diesel Toyota vehicles.
- On Hybrid vehicles the only option is a 10 Year/Unlimited mileage extension – covering all Hybrid componentry, including the Hybrid battery.
- The policy also provides for replacement (set of shock absorbers, clutch kit and a single instance of brake disk skimming during the period of cover) as a result of wear or tear.
- Vehicle failure or malfunction as a result of wear and tear on engine, transmission and drivetrain up to 250 000km is also covered.
The Toyota Genuine Pre-Owned Warranty+ is applicable to vehicles that are outside of the manufacturer’s warranty but not older than 7 years/200 000km. This product is offered to customers whose vehicles have not missed a maximum of two (non-consecutive) service intervals. Below are some of the benefits of this warranty:
- Cover for a period of 2 years or up to 250 000km – this effectively means a Toyota vehicle could be covered by warranty for up to 9 years.
- The policy offers the same level of cover as the original manufacturer’s warranty as it is a Toyota product, specifically designed to reinstate a Toyota backed warranty on vehicles older than 3 years.
- The Genuine Pre-Owned Warranty+ includes RoadCover and 24/7 Roadside Assistance.
- Repairs will be done exclusively by a Toyota dealer with Toyota Genuine Parts.
These new warranty products are not just an indication of Toyota’s commitment to minimising cost of ownership, but also to offer customers peace of mind as they are marketed and managed by TSAM. Vehicles older than 5 years covered by either of these genuine warranties will continue to qualify for Toyota Value Service (capped labour rate and discounted parts) at local Toyota dealers. The products afford customers the same level of cover as the manufacturer’s warranty for an extended period. These warranties are not available to Quantum Ses’fikile and Dyna models.
Pricing structure for Toyota Genuine Unlimited Warranty is as follows:
- Petrol model with engine capacity up to 2000cc: pricing starts at R3340 or R155.15 (over 24 months) for 6 Year/Unlimited; R5 230 or R251.57 (over 24 months) for 8 Year/Unlimited.
- Petrol model with engine capacity over 2000cc/1.2 Turbo: pricing starts at R7 870 or R388.86 (over 24 months) for 6 Year/Unlimited; R10 290 or R511.54 (over 24 months) for 8 Year/Unlimited.
- Diesel models up to 3000cc: pricing starts at R6 995 or R343.72 (over 24 months) for 6 Year/Unlimited; R9 730 or R482.76 (over 24 months) for 8 Year/Unlimited.
- Diesel models over 3000cc: pricing starts at R10 460 or R522.48 (over 24 months) for 6 Year/Unlimited; R16 815 or R846.76 (over 24 months) for 8 Year/Unlimited.
- All Hybrid models: pricing starts at R11 000 or R547.58 (over 24 months) for 10 Year/Unlimited.
Pricing structure for Toyota Genuine Pre-Owned Warranty+ (2 Year/Max 250 000km) is as follows:
- Petrol model with engine capacity up to 2000cc: pricing starts at R4 830 or R231.66 (over 24 months).
- Petrol model with engine capacity over 2000cc/1.2 Turbo: pricing starts R9 640 or R478.78 (over 24 months).
- Diesel models up to 3000cc: pricing starts R10 465 or R521.17 (over 24 months).
- Diesel models over 3000cc: pricing starts R11 815 or R590.52 (over 24 months).
- All Hybrid models: pricing starts R10 705 or R533.50 (over 24 months).
The Toyota Genuine Pre-Owned Warranty+ and Toyota Genuine Unlimited Warranty are available through any Toyota dealer or from the Toyota Genuine contact centre (086 0123329). Customers have the option to purchase this product at full premium or on monthly instalments. Online quotes are available at www.toyota.co.za/warranty or on the MyToyota Mobile Application (downloadable from Play Store or App Store).
Via: Toyota South Africa