The company officially launched its Tiggo 4 Pro with an astonishing 10-year or 1-million-kilometre engine warranty. This beats not only the best industry warranties by 40% but also the distance covered is better by a factor of five.
The warranty has two elements. A standard 5-year / 150 000 km factory warranty applies to all new Tiggo 4 Pro models sold. This warranty remains with the vehicle.
The second, a free extension for another 5 years and a massive 850 000 km focussed on the engine, is added automatically at the end of the first warranty, provided that the vehicle is still owned by the original owner.
As is the standard practice throughout the industry, the warranty requires the service and repair of the vehicle by Chery Dealerships, within Chery standards and using original Chery parts and components.
Added to this incredible warranty, Chery recently announced its agreement with the Automobile Association of South Africa to provide roadside assistance and support for five years unlimited kilometres. This means that Chery owners can expect roadside support – with services ranging from help with flat tyres or batteries to safe overnight vehicle storage in case of an accident.
“In the past decade, Chery has completely reinvented itself as a global design, engineering and manufacturing powerhouse. Modern Chery vehicles not only represent the best on offer in terms of technology and performance, but they do so while meeting CNCAP five-star safety standards and with in-house developed engine and drivetrain technology”, says Tony Liu, Executive Deputy General Manager of Chery South Africa.
Chery has partnered with industry leaders like Aisin, Getrag, Bosch and Schaeffler to perfect its internal combustion, hybrid and all-electric powertrains.
All this forms part of Chery’s 457 plan, which will see Chery focus on four new energy product platforms, five universal subsystems and seven core technologies, including all types of propulsion.
“We have invested heavily in our own capabilities and now employ over 5 500 people in our Research and Development department that now develops everything from traditional petrol engines to all-electric powertrains, hydrogen systems and even aeronautical engines. It is with this in mind that we are supremely confident in offering this decade-long, 1-million-kilometre engine warranty”, says Liu.
To start with, Chery has partnered with 30 dealers across South Africa. It will soon expand its partnership to more dealers with the aim of offering complete coverage of all the major towns and cities and having Chery technical specialists close to all owners for services and warranty support.
“We hope the 1-million-kilometre engine warranty will set the benchmark and that our service and parts support through our dealer network will seal the deal. There is now no reason at all not to test drive a Chery Tiggo 4 Pro”, says Liu.