Toyota warns of scammers pretending to recall vehicles

Toyota South Africa has issued a warning that scammers are impersonating Toyota dealers. The fraudsters inform customers that their vehicle is part of a recall campaign, and make off with their car.

In a statement the company said: ‘Fraudsters are impersonating Toyota dealers and calling customers to inform them that their vehicle is part of a recall campaign with the intention of sending flatbeds to collect owners’ vehicles.

‘Should there be a recall of Toyota vehicles or service campaigns of any kind, Toyota will not call you requesting the collection of your car. If you get a call from someone you believe is falsely claiming to be a Toyota employee, please contact the dealership in question directly to validate the information. Be vigilant and don’t get caught out.

‘If you have any queries please do not hesitate to contact us,’  Toyota said.

Toyota contact numbers to save:

Roadside Assistance: 0800 022 600 or +27 11 799 1640 (Outside South Africa)

Customer Care Centre: 0800 139 111 or +27 11 809 9111 (Outside South Africa)

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